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Other Sections:
Early Years Service
Youth Service

 

Other Areas

Social Care Home General Information Children at Risk Children in Need Looked after Children Children with Disabilities Practitioners
 

Who can get help and how? 

If You’re Worried about a Child.

Children’s Services provides advice to all families who request it. You can obtain this advice by visiting or phoning the

Children’s Service Centre, Atkinson Drive, Newport, Isle of Wight 01983 525790

where you will be put in touch with a member of the Duty Team – the central team that handles all initial enquires.
The Children’s Service Centre is open;
Monday to Thursday 8.45am – 5.00pm
Friday 8.45am – 4.30pm

What happens?
  • You call us with a question / some information / a situation you are worried about
  • The Duty Team Clerk will take initial details and then talks to a Duty Social Worker.
  • The Duty Social Worker will see you or call you back. They may respond to you immediately e.g. if we advice that your needs will be best met by another agency or if we need to act quickly to protect a child.
  • They may need to arrange a further meeting or meetings to more fully assess your situation. In order to do this permission may be sought to contact other agencies.
  • If we are not able to respond to your situation we will tell you and back that up in writing within 7 days of your enquiry.

Where else can you get help? 

Health 

GP’s, Health Visitors, Paediatric Services, other specialists

Education 

Schools, Education Welfare Service, Behaviour Support, SEN Multi-disciplinary Team

Voluntary Organisation and Support Groups 

Other help may be available on the Island from a variety of voluntary organizations. Contact the Family Information Zone (FIZ)  for more details on 01983 821999. 

Outside of Office Hours in Emergencies

When our offices are closed, during evenings, weekends and bank holidays we can still be contacted if there is an emergency

PHONE WIGHTCARE ON 01983 821105 

Your details will be passed on to an Officer who will offer advice over the phone or call out a visiting duty social worker to offer support or organize services, if necessary, until continuing support is available during normal office hours.
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