Introduction to Parking Services |
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| Parking Services comes under the umbrella of Engineering Services within the directorate of Environment and Neighbourhoods. |
| Its role is to manage and promote safe and fair parking practices and to discourage anti social parking and illegal parking, thereby creating a safer kerbside environment in line with the Local Transport Plan. |
| Parking Services consists of an Operations Team and an Administration Team which work together to undertake the various functions set out below. |
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| Collectively, the section: |
- Enforces and administers all on-street parking regulations as defined by the Traffic Management Act 2004 (as amended).
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- Enforces and administers all on-street and off-street Pay and Display parking.
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- Regulates, enforces and administers residential parking schemes.
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- Issues a wide range of parking permits.
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- Investigates and issues parking dispensations and bay suspensions where and when appropriate.
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- Operates and maintains the day to day running of the computerised hand-held Penalty Charge system.
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- Processes Penalty Charge Notices from the point of issue, including investigation, resolution, and preparation of papers to be passed to the Traffic Penalties Tribunal.
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- Produces statistics and reports on all aspects of the service.
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- Maintains all off-street car parks and coach parks, including surface repairs, lining, signs and borders, through a car park inspection regime.
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- Maintains all Pay and Display ticket machines.
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- Liaises with the Police, PCSOs, and the Isle of Wight Council’s Traffic Management and Road Safety team, with regard to kerbside safety, particularly around schools.
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- Liaises with other internal and external bodies with regard to the use of car parks for events.
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- Seeks continuous service improvement.
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| The Parking Services section provides expert advice on all parking related matters to the general public and elected members. The team seeks to present a courteous, equitable and approachable face to its stakeholders, and to carry out its duties in an efficient manner. |
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