If you need advice or assistance with any aspect of Housing Benefit and or Council Tax Benefit you can visit us at any of our local offices. The offices and their opening times are:

Council Offices
Broadway
Sandown
PO36 9EA
08.30 – 17.00 Monday, Wednesday, Thursday – Closed all day Tuesday
08.30 – 16.30 Friday
Late night for phone calls to the Benefit Section
01983 823950 Wednesday evening until 6.00 pm

Customer Service Centre
County Hall
High Street
Newport
PO30 1UD
08.30 – 17.00 Monday – Thursday
08.30 – 16.30 Friday

Ryde Help Centre
Ryde Library
101 George Street
Ryde
PO33 2JE
09.00 – 17.00 Monday – Tuesday
09.00 – 17.00 Friday

Freshwater Library
41 School Green Road
Freshwater
PO40 9AP
09.30 – 12.30 13.30 – 16.30 Tuesday


To contact us by telephone call on - 01983 823950 opening times 8.30 – 5.00 Monday to Thursday and 8.30 – 4.30 Fridays. Late night opening for telephone enquiries every Wednesday to 6pm.

Email: housing.benefit@iow.gov.uk

Write to us at:
Isle of Wight Council
Council Offices
Broadway
Sandown
Isle of Wight
PO36 9EA

If you know someone who is fraudulently claiming Housing Benefit or Council Tax Benefit please call our hotline number to report it, your call will be dealt with confidentially
Hotline number: 01983 823969
Email: benefit.fraud@iow.gov.uk