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A-Z Council Services


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Children and Young Peoples Services

Services for Adults on the Isle of Wight

Newport Help Centre


County Hall
High Street
Isle of Wight
PO30 1UD

Telephone: 01983 821000
Fax: 01983 823333
E-mail: customer.services@iow.gov.uk


Opening Hours

The opening hours for the Centre are:

Monday – Friday 8.00am – 6.00pm
Saturday 9.00am – 1.00pm

What information is available?


Surgeries are held by specialists at the Help Centre to provide confidential information and advice as follows:

Wednesday

Inland Revenue
Weekly
9.30am - 12.30pm

Other Useful Links:

www.relate.org.uk RELATE
www.jobcentreplus.gov.uk New Deal – Employment Services
www.dfwp.gov.uk Benefits Agency

Other services provided at the Centre:


  • Housing Benefit advice, application and verification
  • Council Tax advice, application and verification
  • DWP processing
  • Local planning applications
  • Full Electoral Register
  • Contact your local Councillor
  • Sale of garden refuse sacks
  • Issue of dog bags
  • Car Park permits
  • Cheque / online Council Tax, car park permits etc
  • Access to outreach services such as debt outreach, citizens advice bureau and RELATE
  • Display and disseminate council information for the public, notices and displays
  • Issue applications forms for Housing Register
  • Access the Housing Register list
  • CRM linked Registrars appointments at Northwood House and St Marys
  • Checking planning application status online and view planning applications online
  • View meeting agendas and minutes
  • Report highways defects
  • Change of address and circumstances online form
  • Online form missed waste collection
  • Request Tourism brochures
  • Purchase stamps, floating bridge tickets and trail leaflets
  • Payment and appeals of Excess Charge Notices
  • Foreign Pension verification
  • Public internet access
  • Vast range of free leaflets
  • Offer advice/guidance about any Council service