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Ryde Help Centre


188 High Street
Ryde
Isle of Wight
PO33 2PN

Freephone: 0800 3581 700
Telephone: 01983 812678
Fax: 01983 567324
E-mail: customer.services@iow.gov.uk

Opening Hours


The opening hours of the Centre are:

Monday – Friday 9.00am – 5.00pm
Saturday 9.30am – 12.30pm

What information is available?


Surgeries are held by specialists at the Help Centre to provide confidential information and advice as follows:

Monday

Citizens Advice Bureau – Debt Adviser
Every Monday (by appointment)
10.00am – 12.00pm and 1.00pm – 4.00pm
Tuesday

Citizens Advice Bureau
Every Tuesday
2.00pm – 4.00pm
Inland Revenue
Every Tuesday
9.00am – 12.30pm
Law Centre
Every Tuesday (by appointment)
10.00am – 1.00pm
Wednesday


Citizens Advice Bureau – Debt Adviser
Every Wednesday
10.00am – 1.00pm
Thursday

Inland Revenue
Every Thursday
9.00am – 12.30pm
Law Centre
Every Thursday (by appointment)
10.00am – 1.00pm
Friday

Citizens Advices Bureau
Every Friday (by appointment)
10.00am – 12.30pm and 1.30pm – 4.00pm

Other Useful links:


swha@south-wight.com South Wight Housing Association
www.relate.org.uk RELATE
www.jobcentreplus.gov.uk New deal – Employment Services

Other services provided at the Centre:


  • Housing Benefit advice, applications and verification
  • Council Tax advice, applications and verification
  • DWP processing
  • Local planning applications
  • Electoral register for the area
  • Contact your local Councillor
  • Sale of garden refuse sacks
  • Issue dog bags
  • Car Park permits
  • Cheque / online payments for Council Tax, car park permits etc
  • Access to outreach services such as debt outreach, citizens advice bureau and RELATE
  • Display and disseminate council information for the public, notices and displays
  • Issue application forms for the Housing Register
  • Access the Housing Register list
  • View the latest Housing Exchange Register
  • CRM linked Registrars appointments fore Northwood House and St Marys
  • Checking planning applications status online and view planning applications online
  • View meeting agendas and minutes
  • Report highways defects
  • Change of address and circumstances online form
  • Online form for missed waste collection
  • Request Tourism brochures
  • Vast range of free leaflets
  • Offer advice/guidance about any Council service
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