Domestic Abuse

Frequently Asked Questions for this Service

Question: How can I report an incident of domestic abuse?

Answer: If an incident is occurring and you are concerned for your welfare, dial 999 and request police assistance. If there is no current concern for welfare, contact the police on the non-emergency number of 101.

If you don't want to report an incident to the police, you can call the Island Women’s Refuge on 01983 825981 (women only) Refuge 24 hour Domestic Violence Helpline on 0808 2000 247 (women only) or Men’s Aid on 0871 223 9986

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Question: I'm in an abusive relationship and need help. Who can I speak to?

Answer: Are you in immediate danger? If so, call 999 for urgent police assistance.

If you are not in immediate danger, you can contact the Island Women’s Refuge on 01983 825981 (women only) or Refuge 24 hour Domestic Violence Helpline 0808 2000 247 (for out of hours referrals, women only). For male advice and support contact Men’s Aid on 0871 223 9986

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Question: I’m concerned about a child who is being exposed to incidents of domestic violence. Who should I report this to?

Answer: Where there is concern for the safety and welfare of a child, the situation should be handled with paramount importance.
If a child is in immediate danger, call the police on 999.
Where no immediate danger is identified, you should contact the Child Safeguarding Team on 0300 3000117


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Question: I’m concerned about the welfare of an older person who I think is being abused by their Son/Daughter/relative. Who can I speak to for advice and support?

Answer: If there is immediate risk of harm, please call the police on 999. Where there is no immediate danger, you can call Age UK on 01983 525282 or Island Woman’s Refuge on 01983 825981 (women only). Out of hours calls can be made to Refuge 24 hour Domestic Violence Helpline on 0808 2000 247 (women only).


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Question: I am in a Gay/Lesbian/Transgender/Bi-sexual relationship and the victim of domestic abuse. Who can I contact?

Answer: If there is immediate risk of harm, call the police on 999. Where there is no immediate danger, please contact Island Woman’s Refuge on 01983 825981 (women only) or Broken Rainbow on 0300 999 5428. For out of hours calls, please contact Refuge 24 hour Domestic Violence Helpline on 0808 2000 247.

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Question: I am concerned about the welfare of a person with a Learning Disability who is being abused by their partner/parent. Who can I contact?

Answer: If there is immediate risk of harm, call the police on 999. Where there is no immediate danger, contact the Island Women’s Refuge on 01983 825981 (women only), or the Refuge for Women with Learning Disabilities on 0208 522 0675 (women only).


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Question: Where can I get free practical legal advice and support with injunctions?

Answer: If there is immediate risk of harm, call the police on 999.
The National Centre for Domestic Violence specialise in civil remedies available to victims of domestic violence, this includes non-molestation orders and occupation orders. Please call their 24 hour emergency helpline on 0800 970 2070, or text HELP to 60777.

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