Medina Leisure Centre

Frequently Asked Questions for this Service

Question: What is the One card?

Answer: The One Card is the council's leisure membership scheme. Details of the various options can be found on the following link. - Related Link

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Question: Can I use my One card to use the Tone Zone

Answer: Use of the Tone Zone is included in the Gold One card. - Related Link

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Question: How can I apply for a One card?

Answer: One Cards can be applied for at any of the council's leisure facilities, application forms are available at sites and need to be completed before the cards are issued, Click on the link below for further information. - Related Link

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Question: Do you offer concessionary rates for the One card?

Answer: Yes we do. Please click on the link for details of how you can qualify for a concessionary card - Related Link

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Question: When is Medina Leisure Centre Tone Zone gym open?

Answer: Monday to Friday 7am to 9pm
Saturday 9am to 5pm
Sunday 9am to 8.30pm

On public holidays, the leisure centre usually closes at 5pm. Information on these dates is posted on Medina's homepage.

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Question: How do I book swimming lessons?

Answer: Lessons can be booked at the centre receptions Heights, and Medina or call 01983-823880. - Related Link

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Question: Can I pay for my One card by direct debit?

Answer: Yes you can pay by direct debit. The direct debit run is on or around the 1st and the 15th of the month. When you initially apply for your card you will have to pay an interim payment that covers you up to the first direct debit payment.
- Related Link

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Question: What happens if I lose my One Card

Answer: You need to report the loss to the centre that you use, they can issue you a replacement card at the cost of £2.50. If you are a direct debit customer then you may need to complete a new mandate.

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Question: Do you offer a junior One card

Answer: Yes junior cards are available for 4 - 15 year olds, they entitle the holder to either discounted or free use of most activities. Please click on the link below for further information. - Related Link

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Question: Do you run private individual lessons?

Answer: Yes private lessons take place at The Heights and Medina leisure centres (01983 823880). Contact reception for details.

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Question: Do you run intensive swimming lessons?

Answer: Yes intensive lessons take place at the Heights and Medina (01983 823880) - Related Link

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Question: Do you run adult swimming lessons?

Answer: Adult lessons take place at the Heights and Medina leisure centre (01983 823880) - Related Link

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