Household Waste and Recycling

Bins, recycling and rubbish

Which Bin does it go in

Download a poster to print and keep showing which bin your recycling and rubbish goes in, by clicking here. (PDF, 1MB, 1 page).

The following information will help ensure that your recycling, food waste and rubbish is collected on the right day and to help avoid confusion.

When to set out your recycling, food waste and rubbish

  • Recycling and waste must be set out at the kerbside by 7am on the day of your scheduled collection.
  • You may put you recycling or waste out the evening before collection after 7pm.
  • Recycling and Waste set out late may not be collected and the crew will not return to collect any waste set out late.

 

When you receive your bins and boxes

  • Bins and gull sacks may not be stored on the highway or pavement.
  • Keep your bins safe in a secure part of your property if you can, only put them out the night before collection, and take them in as soon as possible.
  • Householders are encouraged to use stickers or paint to put your house name or number on the wheeled bins.
  • Householders with gull sacks are encouraged to use luggage labels or stickers to identify their gull-proof sack with their property name and or number.

 

Where to set out your recycling, food waste and rubbish

  • The council operates a kerbside collection service for the majority of households.
  • Please set out your recycling, food waste and rubbish in the wheeled bins, food caddies or gull-proof sacks provided to your property at the kerbside in front of your property.
  • The collection crew will return your wheeled bins, food caddies or gull-proof sacks to the point where they were presented.
  • Leave communal bins in the communal bin store.

 

When your bins, caddy or gull sack go missing

If your recycling or waste receptacles are missing following collection please check up and down your street and with your neighbours before requesting new items.

If your bin has gone missing, been stolen, or you have moved into a new home and the bin's not there, you need to order a new one.

Application Process:

  •  Request missing waste items online by clicking here to access the online form.

 

When you have too many bins/gull sacks of find an abandoned bin or gull sack

If you have too many waste receptacles or have found an abandoned bin or gull sack, you need to request its collection.

Application Process:

  •  Request collection of unwanted waste receptacles online by clicking here and completing the form.

 

When your recycling or rubbish is not collected

If your recycling, food or rubbish collection was genuinely missed and has not been logged as incorrect waste type, contaminated or inaccessible (due to locked gates) the collection crew will return to collect it. This must be reported as soon as you are aware.

Application Process:

  • Report online using the 'Missed or spilt waste' form by clicking here.

 

When recycling or waste is spilt

If you have found recycling or waste has been spilt during collection and not cleared up.

Application Process:

  • Report online using the 'Missed or spilt waste' form by clicking here.

 

When your recycling or food is marked contaminated

If your recycling, food or rubbish collection has been left due to contamination you must take this back onto your property, remove the contaminant and either hold onto it for the next scheduled collection or take it to either Afton Marsh or Lynnbottom recycling centre.

When you need a larger black bin or extra gull sack

A larger black wheeled bin (240 litres) or an additional black gull-proof sack is available only in exceptional circumstances, terms and conditions apply to these requests.

To be eligible for either a larger black wheeled bin or a black gull-proof sack you must be:

  • A larger household with six or more persons permanently living there - A 240-litre black wheeled bin or an additional gull-proof sack will be provided if there are six (6) or more persons are permanently living in the household.
  • A Household with 2 or more children in nappies - This is a temporary 12 month application and must be renewed annually.
  • Larger black wheeled bin for non-infectious clinical waste - A larger or additional bin may be provided if the household produces excess waste due to a medical condition such as sanitary waste or non-infections dressings.

Application Process:

  • Check you meet the criteria.
  • Request a larger black wheeled bin or a black gull-proof sack online by, clicking here to complete the form.

 

When you need to request a site visit to assess or change receptacles

You will require a site visit assessment if you have moved into a new property with no bins or sacks.

Application Process:

  • Request a site visit assessment bycompleting the online form, click here.

 

When you are a landlord or property manager of a block of flats and would like the communal bins store assessed for receptacles

If you manage or own a block of flats that have a communal bin store you are entitled to free communal bins for your residents to place their recycling and waste in.

Application Process:

  • Request a site visit assessment to assess the communal bin store area for receptacles bycompleting the online form by, clicking here.

 

What bins, boxes and bags to put out at the kerbside on collection day

 

Your Recycling Collection

Your Rubbish Collection

On your recycling collection day you must set out your recycling by 7am at the kerbside:

On your rubbish (non-recyclable) collection day you must set out  your rubbish by 7am at the kerbside:

 Wheeled Bin Service - lids closed

Wheeled Bin Service - lids closed

Your green wheeled bin (can hold glass, metals, plastic, mixed material containers e.g. fruit juice cartons)

Your paper/card insert (can hold loose paper and card) preferably inside the green wheeled bin, or alongside if the bin is full.

Your recyclable textiles in a plastic bag (not black, grey or green)

Your food waste placed in a liner in the caddy

Your pre-paid garden waste sack (pre-booked)

Excess Recycling may be set out alongside your wheeled bin in tidy bundles or in clear or white sacks and will be collected. Please still separate the paper and card from other recycling.

Your black wheeled bin

Your food waste placed in a liner in the caddy

Excess rubbish will not be taken. Do not place extra bags alongside your wheeled bin on rubbish day.

Gull-Proof Sack Service - opening closed

Gull-Proof Sack Service - opening closed

Your green gull-proof sack (can hold glass, metals, plastic, mixed material containers e.g. fruit juice cartons in clear or white bin liners)

Your blue paper/card sack (can hold loose paper and card) preferably inside the green gull-proof sack, or alongside if the sack is full.

Your recyclable textiles in a plastic bag (not black, grey or green)

Your food waste placed in a liner in the caddy

Your pre-paid garden waste sack (pre-booked)

Excess Recycling may be set out alongside your gull-proof sacks in tidy bundles or in clear or white sacks. Please still separate the paper and card from

You black gull-proof sack

Your food waste placed in a liner in the caddy

Excess rubbish will not be taken. Do not place extra bags alongside your gull-proof sack on rubbish day.

Communal Bin Store Service - recycling

Communal Bin Store Service - rubbish

Please place you recycling in the appropriate large bin in your communal bin store.

Excess Recycling may be set out alongside your communal bins in tidy bundles or in clear or white sacks and will be collected. Please still separate the paper and card from other recycling.

Please place you rubbish in the appropriate large bin in your communal bin store.

Excess rubbish will not be taken. Do not place extra bags alongside your communal bins.